Corrugated Packaging experience is a Must!Demonstrate a commitment to Safety and perform job duties in accordance with company Safety policies and procedures.Conduct themselves and perform all activities with the highest level of professionalism, remembering that our Customer’s needs and subsequent satisfaction is the goal.Liaise between the Customer and the company by assisting Customers, production, design, shipping, and account managers on a daily basis by various means.Develop strong, internal working relationships to support and promote efficient, timely and accurate response to Customer expectations.Process orders and new items received from Customers and Sales using various technology applications.Enter information into the estimating system or request product quotes, as applicable, to provide costing to management for analysis and pricing.Provide formal quotes to Sales and Customers.Track orders, initiate changes and expedited per Customer or Sales requests. Communicate the same to Sales, Management and Customer.Coordinate the necessary delivery schedules with Scheduling and the Shipping Department. Communicate the same to Sales, Management and Customer.Manage and track Customer’s warehouse product, when applicable, to ensure availability and min/max levels while managing overruns and underruns. Analyze monthly usages and re-stocking per Customer.Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling required follow-up.Address customer complaints and questions seeking aid from Sales and Management, as necessary.Follow established processes and procedures to ensure accuracy of work.Maintain customer files.Generate various reports and distribute accordingly.Maintain proper check and balances for optimum cost benefits relative to margin and customer pricing.Understand cost information and identify opportunities for cost containment and margin improvement.Ensure accurate product pricing for invoicing.Coordinate accounting credits.Foster a lean culture to drive continuous improvement, cost control and waste reduction in all facets of our operation.